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2017
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Conflict Resolution and Mediation Skills

Organizing institution
HU University of Applied Sciences Utrecht, Society and Law (HU)
Course code
S7
Course fee (incl. housing)
€ 1300
Level
Bachelor level

In this course you will get familiar with theories concerning communication, conflict and conflict styles but the main focus of the course is to practice skills and acquire insight in your own conflict behavior as well as the mediation process and the skills of the mediator. After this course you will be more able to resolve your own conflict and to act as a mediator in a conflict between others.

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This summer, Utrecht University for Applied Sciences offers you a challenging introduction to conflict resolution and mediation skills. Most studies and professions require a vast amount of cooperation. In their cooperation people frequently differ from opinion and hold different priorities. Although conflicts occur frequently, it is common for people to ignore them. At the same time conflicts also offer a chance for unexpected possibilities. In this way conflicts can also be great learning experiences. The aim of this course is to make you familiair with the backgrounds of human conflict behavior and to develop and practice conflict resolution and mediation skills. In mediation parties settle their own disputes with the assistance of a third neutral party, the mediator. During the course you will explore your conflict styles and develop and practice several communication and mediation skills; practice and skills are the main focus of this course. That is the reason that you will be trained intensively by two teachers. An excursion will be part of the course. This course consists of two interrelated themes, conflict resolution and mediation.
Both of which are crucial for a better understanding of third party intervention in conflicts. In the first part of the course you will get familiar with theories concerning communication, conflict and conflict styles. During the training you practice skills and acquire insight in your own conflict behavior and the background from which it originated. In the second part of the course the focus will be on the mediation process and the skills of the mediator. In mediation parties settle their own disputes with the assistance of a mediator. This is a trained professional who uses a variety of resolution techniques like effective communication, exploration of (common) interests and creative problem solving. Mediators facilitate this highly constructive process where participants meets face to face to discuss their concerns. If you are more interested in international conflict studies, we advice you to take a look at the course 'Contemporary and international Conflict Management'.

Tags: conflict, conflict resolution, conflict styles, conflict skills, mediation, mediation skills, communication, communication skills, conflict behavior, mediator, communication

» Download the day-to-day programme (PDF)

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COURSE LEADER

Marion Uitslag

LECTURERS

Marion Uitslag and Tobia Westra

TARGET GROUP

Professionals who have to deal in their daily work with conflicts. Students in their second and third year in disciplines such as humanities, history, social sciences., liberal arts, business and law. And every one else who is interested in the subject.

COURSE AIM

Study conflict styles and practice conflict resolution and mediation skills.

STUDY LOAD

46 contact hours + 38 self study hours.

FEE

• € 1300 - Course + course materials + housing
• € 950 - Course + course materials

Travel costs to go to the Anne Frank House (Amsterdam) are not included in the fee.

DISCOUNTS AND COMBINATIONS
» Overview of all available discounts

SCHOLARSHIPS

Utrecht Summerschool doesn't offer scholarships for this course

MORE INFORMATION

Marion Uitslag
P: +31651541711
E: marion.uitslag@hu.nl



» Contact Utrecht Summer School

REGISTRATION

Deadline for registration: 30 June 2017

Course fully booked